All elements are based on an Oracle database providing a comfortable Windows user interface. The hotel staff maintain and administer the entire hotel management solution by themselves, including the front office, sales & catering, materials management and quality management system modules. Applying the "Single Property" solution for individual hotels, master data are installed on the hotel's own server. Hotel managers organise individual and/or several hotels in the best possible way via a single central Oracle database, i.e. OPERA - the extensive hotel management solution - especially developed for all demands of city, business and chain hotels. Accordingly, Opera and Suite8 have been created - two unique and highly successful system platforms, which can be employed without reservation and are suitable for the various purposes required by hotels and restaurants. Change means progress and clearly belongs to daily business. Despite this, the solutions offered remain customized.įor many years, products of Micros and Fidelio have been setting the course for the two market segments of hospitality and catering. Micros-Fidelio - one of the leading IT experts in hospitality - is currently presenting two system platforms to cover the needs of hotel chains as well as individual hotels.
Therefore it has become a crucial element for increasing efficiency and success.Ī challenge for every hotelier and restaurateur. Information technology has become the basis for gaining and keeping customers. The market has changed, and so has the meaning of IT across the hospitality and catering industry. Micros-Fidelio: IT platforms for hotel chains and individual hotels
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